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Jordana is a strategy, user experience and service designer from Ottawa, Canada and an experienced graphic facilitator. She has worked internationally to help clients across sectors solve complex problems by putting people at the centre of solutions.

Her past clients include the Government of Canada, PWC, KPMG, Fast Company, and the Public Service Alliance of Canada. Her co-design projects include a national strategy and service design project focused on accessibility with industry leaders and diverse users for the federal government; creative coaching for Fast Company’s Innovation Festival; and leading and co-developing methodology for the first Rapid Impact Assessment using Design Thinking for the New Horizons for Seniors Program.

Jordana blends systemic design approaches with visualization, foresight and strategic planning for a unique approach that enables diverse minds to collaboratively tackle wicked problems. Jordana has spoken about her approaches at the Institute of Public Administrator’s Canada Conference in Winnipeg (August 2019), the World Conference on Qualitative Research in Portugal (October 2019) and the Disability and Work Conference in Ottawa (November 2019). 

Twitter handle: @JordanaBetty